AudioCodes - Westcon UCC is a Platinum AudioCodes Distributor
AudioCodes is a market leader with over 17 years of product development experience, focused on VoIP network products and technology. During this time, AudioCodes have deployed tens of millions of media gateway and media server channels in over 100 countries. AudioCodes is a VoIP technology leader focused on voice quality and best-of-breed VoIP network elements with a proven track record in product and network interoperability with industry leaders in the Service Provider and Enterprise space.
AudioCodes IP Phones include a range of easy-to-use, feature-rich products for service provider hosted services, enterprise IP telephony and contact center markets. Based on the same advanced, field-proven underlying technology as our other VoIP products, AudioCodes high quality IP phones enable systems integrators and end-customers to build end-to-end VoIP solutions.
AudioCodes IP phones can be offered as part of our of Managed IP Phones solution which defines the IP phone as an IT-managed entity and delivers unique and complete life-cycle management of end-user desktop devices.
AudioCodes One Voice for Microsoft Skype for Business
AudioCodes One Voice for Microsoft Skype for Business is a comprehensive product and service program, simplifying voice-enablement of Microsoft® Skype for Business™ with a product portfolio of voice network elements, advanced support services and consulting expertise. Built on a breadth of experience in VoIP technology and unique integration capabilities, AudioCodes provides end-to-end voice elements, services and expertise for simplifying voice-enablement of Microsoft Skype for Business implementations in both on-premise and cloud based network architectures.
One source for voice network elements
One expert team for voice professional services
One point of contact for voice support
CloudBond™ 365 for Skype for Business
AudioCodes CloudBond™ 365 is a modular, adaptable solution for data centres, customer premises and branch offices. A versatile all-in-one Skype for Business appliance designed for hybrid environments, it combines the best of the Skype for Business server, the Cloud-PBX and the service provider’s voice services.
While Microsoft’s Cloud PBX offering is still evolving into a full PBX replacement, CloudBond 365 bridges the gap, creating the critical bond between today’s UC and the cloud of tomorrow.
Offers powerful productivity from the cloud
Provides the platform for enterprise voice
Combines the vision of the two
CloudBond 365 cements the connection between on-premises and cloud, allowing companies to enjoy the full potential of Skype for Business while providing the flexibility desired to leverage the power and promise of the cloud.
The Avaya Aura® Contact Center allows organisations to leverage real-time and historical information to deliver seamless, context-sensitive customer care. It facilitates communication via voice and multimedia channels, so businesses can provide service on their customers’ own terms. Avaya Aura Contact Center is a software only application that runs on commercial off-the-shelf servers and uses SIP for voice communications.
As a platinum member of Avaya DevConnect program, AudioCodes has designed intelligent, flexible, cost-effective SIP-based Enterprise Session Border Controllers (E-SBCs) and Media Gateways for enterprise customers who are seeking to harvest the full benefits of the Avaya Aura Contact Center.
AudioCodes provides Avaya’s contact center customers with superior voice quality, secured connectivity to service providers, interoperability with IP-PBXs and legacy equipment, branch survivability and remote agent connectivity.
Some of AudioCodes solutions are part of Avaya’s DevConnect Select Product Program (SPP) which enables Avaya customers to order these products and services directly from Avaya. Other AudioCodes solutions are available through Avaya’s distributors and resellers.
AudioCodes benefits for Avaya Aura Contact Center customers
Fully certified and supported with Avaya applications
Superior voice quality
Hybrid platform of Mediant E-SBC and Media Gateway for smooth migration to IP
Secured connectivity and interoperability with SIP trunking service providers
PSTN connectivity (TDM trunks)
Tested interoperability with IP-PBXs and legacy PBXs
Connectivity with remote and home agents
Extensive voice quality monitoring and analysis using AudioCodes SEM
Branch survivability and E911 support
Integrates with both Avaya “Blue” and Avaya “Red” systems